Rising Frames International Film Festival
We welcome enquiries from filmmakers, producers, students, industry professionals, sponsors, and visitors.
If you have a question about film submissions, payment confirmation, festival participation, refunds, or other festival-related matters, please contact the appropriate support team below.
General Support
For general enquiries, payment-related questions, website issues, and customer support:
Email: support@risingframesiff.com
Phone: +91 8605165877
Film Submission Enquiries
For questions about film categories, eligibility, submission requirements, and submission-related matters:
Email: submissions@risingframesiff.com
Business and Festival Information
Festival Name: Rising Frames International Film Festival (RFIFF)
Proprietor: Seema Pradip Nindekar
Business Type: Sole Proprietorship
Country: India
Website: https://risingframesiff.com/
Business Address:
Flat No. 101, A Wing, Siddheshwar Tower, Narayan Nagar Road, Titwala East, Maharashtra 421605, India.
Payment Support
If your payment has been deducted but your submission is not confirmed, please contact us before making another payment.
Include the following information in your email:
- Your full name
- Registered email address
- Film title and submission category
- Submission reference number, if available
- Payment transaction ID or reference
- Payment date and amount
- A brief description of the issue
Please do not send your complete card number, CVV, UPI PIN, banking password, or other sensitive payment credentials.
Response Time
We aim to acknowledge support requests within three business days and resolve them as promptly as reasonably possible. Complex cases involving banks or payment service providers may require additional time.
Grievances
If your concern remains unresolved, please email support@risingframesiff.com with the subject line “Grievance – RFIFF”.
We will review the matter and communicate the next steps.
Thank you for your interest in Rising Frames International Film Festival.